AI answering service
An AI answering service built for your industry
Every business misses calls differently. Pick your industry for the call flows, triage rules and ready-made agent templates that fit how your phone actually rings — answered 24/7, booked into your tools, billed per minute of real talk time.
Last updated 2026-11-15
How it works
Answers every call
Day, night, weekends and holidays, in seconds, with no queue and no voicemail.
Tuned to your industry
Each industry page sets the questions, triage rules and templates that fit how its calls actually go.
Books and transfers
Appointments go into your calendar, and urgent calls reach the right person with a summary.
Billed per minute
You pay for the minutes spoken, with every component itemised. Unanswered calls are not billed.
Choose your industry
In the UK?
Frequently asked questions
Does the AI answering service work 24/7?+
Yes. The agent answers every call 24/7, including nights, weekends and public holidays. You choose what it handles on its own and when it transfers to a person.
Can it transfer callers to a person?+
Yes. You define transfer rules — urgent matters, specific request types, or a caller asking for a human — and the agent warm-transfers the call to your phone with context, or takes a message and notifies you instantly.
How is an AI answering service priced?+
Telenow bills per minute of actual talk time with itemized, component-level pricing (model, speech, telephony, platform fee). Unanswered and failed calls are not billed. There are no per-call fees and no long-term contract.
How quickly can we go live?+
Most teams launch from a ready-made template in under an hour: pick the template, connect your calendar or CRM, forward your number (or get a new one in-app), and test with a real call before going live.
Hear it answer your calls — launch a template in under an hour
Sign up free and get $1.01 in credit — no card required. Connect your number, pick a template, and go live in minutes.